Payment Terms and Conditions

Please make all checks payable to "Mashek Systems" and mail them to:

Mashek Systems
4619 Central Avenue Pike, Rear B
Knoxville, TN 37912

We accept 4 types of payment:

1. Credit Card
   We currently accept Visa, MasterCard, American Express, and Discover.
   The best way is to order online using our secure online ordering form.
   You may fax your credit card information in with your order at (865)357-6273
   You may email your credit card information in 2 separate emails with part of the credit card information on each email. Please don't email me your whole credit card number in one email because it could be easily intercepted.
   You may call in your order to (865)357-MASHEK or toll free (866)357-MASHEK
   For credit card orders, we require:
   1. The order itself including all specs, or quote number if issued.
   2. FedEx Shipping method (Priority, Standard Overnight, 2nd Day, Saver, Ground, Intl Priority, Intl Econ)
   3. Card number
   4. Expiration Date
   5. Your billing address for your credit card
      1. First Name
      2. Last Name
      3. Company
      4. Address
      5. City
      6. State/Province
      7. Zip Code
      8. Country
      9. Phone
      10. Fax
      11. Email
   6. Your shipping address. If different than billing address, more verification is needed
      1. First Name
      2. Last Name
      3. Company
      4. Address
      5. City
      6. State/Province
      7. Zip Code
      8. Country
   7. For international orders we also require.
      1. Card Issuing Bank Name
      2. Card Issuing Bank Phone Number
         
2. Personal Check
   Shipments will be held 7 business days after personal check is received.
   A $25 bounced check fee will be charged for all NSF checks.
   
3. Money Order
   Shipments will go out 1 to 3 business days after receiving payment.
   
4. Cashiers Check
   Shipments will go out 1 to 3 business days after receiving payment.
   
5. Wire Transfer
   Arranged on a purchase by purchase basis, mostly for international customers.
   Shipments will go out 1 to 3 business days after the bank receives the transfer.
   An additional $14 is added to the purchase price to cover the receiving cost at my bank.